Privacy Policy

Last updated: 9/11/2025

The Waste Takers ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our waste management and recycling services ("Services"), including our website and mobile application.

1. Information We Collect

We collect several types of information in connection with the Services, including:

1.1 Personal Information

When you sign up for our service, we collect the following personal information:

• Full Name - Your complete name as provided during registration
• Email Address - Used for account identification and communication
• Password - Securely hashed and stored for authentication
• Phone Number - Used for service-related communications and notifications

Additional information we may collect:

• Physical address for service provision
• Waste collection details and service history
• Location data for service provision
• Correspondence and communication records

1.2 Usage and Technical Information

• Device information (IP address, browser type, operating system)
• Usage data and analytics (pages visited, features used, time spent)
• Cookies and similar tracking technologies
• Log files and diagnostic data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our waste management services
• Process and schedule waste collection requests
• Send service-related communications
• Authentication through our secure email and password system
• Personalize and improve user experience
• Monitor and analyze usage and trends
• Ensure compliance with legal and regulatory requirements
• Prevent fraud and enhance security
• Send service updates, offers, and promotional materials (with consent)

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Waste collection and processing partners
• Payment processors
• Customer support providers
• Analytics and marketing service providers

3.2 Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or in response to valid requests by public authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access and receive a copy of your personal data
• Right to rectify or update inaccurate information
• Right to request deletion of your data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent (where applicable)

To exercise these rights, please contact us at thewastetakers@gmail.com. We may need to verify your identity before processing your request.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Authenticate users and maintain sessions
• Remember user preferences and settings
• Analyze usage patterns and improve our services
• Deliver targeted advertising (with consent)

You can manage your cookie preferences through your browser settings or our cookie consent banner.

7. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

8. Web and Mobile App Authentication

Web Application: Our web application supports authentication through email and password.

Mobile Application: Our mobile application exclusively uses email and password authentication. We do not support third-party authentication methods in our mobile app to ensure the highest level of security and data protection for our users.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our Services after such modifications constitutes your acknowledgment of the modified policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: thewastetakers@gmail.com
Postal Address: [Your Company Address]
Phone: [Your Contact Number]