Help & Support
Find comprehensive answers to common questions and get the support you need
How do I schedule a waste pickup?
Simply sign up or log in to your account, then navigate to the 'Schedule Pickup' feature on your dashboard. Select a convenient date and time that works with your schedule, and we'll handle the rest.
How can I track my recycling impact?
Your personalized dashboard provides comprehensive real-time statistics on your recycling contributions, environmental impact metrics, and sustainability achievements over time.
What if I need to change my pickup schedule?
You have complete flexibility to reschedule or cancel any pickup directly from your account dashboard. Changes can be made at any time before your scheduled pickup date with no penalties.
How do I contact customer support?
Our dedicated support team is available through multiple channels. Use the contact form below, email us directly at thewastetakers@gmail.com, or reach out through your account dashboard for personalized assistance.
Still need assistance?
Our support team is here to help with any additional questions or concerns